+996 (559) 99 83 88
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Kyrgyz Republic
Issyk-Kul region Karakol Street. Toktogul, 277

Feedbacks of our guests

Singapore, Singapore, 26 June 2017
Friendly and helpful owner/staff

Pretty close to the town centre, but the best part was the extremely friendly and helpful owner/staff! Gave us loads of advice and recommendations (a few of them spoke good English). Room was comfortable and shower was the best we had in Central Asia! Hair dryer upon request was really helpful and wifi was strong. Breakfast spread was good, just perfect before we head into the mountains! They let us use the kitchen to cook something simple too. Great choice in Karakol!

Dear guest! Thank you very much for your feedback. We really happy to hear your good recommadation. Your recommandation help us to improve our service. We will wait you and your friends in our hotel. With best ragards
Frankfurt, Germany, 26 June 2017
Very friendly staff

The hotel is located quite centrally in Karakol. We stayed for a few days and also had meals there for most of the times. The staff was very friendly and accommodating (prepared vegan food on request).
The 'lux' room i stayed in was a bit 'good old Soviet' style, i,e, not very modern, but clean. The bed was large and the pillows lovely. Just the mattress coils are a bit hard, yet you can get around that, if you put half of the quilt on top of the mattress and cover yourself on top with the rest of the quit.
While there were TV and refrigerator in the room, there were no tea making facilities in the room itself, yet, the staff is very friendly, and prepare tea/ hot water etc. for you.

Dear ach33, Thank you for your comment and for choosing our hotel. We are glad for taking your time to review your stay with us. Looking forward to seeing you again soon. Kind wishes, Hotel Altamira
York, United Kingdom, 26 June 2017
Very friendly staff

-central guest house/hotel -good price & nice accommodations -room = bedroom/large sitting area/bathroom -nice buffet breakfast -walking distance to bars & restaurants -friendly owners and alcohol for night cap available! -recommended

Dear Nicholas, Thank you very much for your recommendations and comment! With kind regards, Altamira Hotel
26 June 2017
Lovely and friendly

We were an organized tour. The service was very polite warm and friendly. The room was comfortable with a nice bathroom an lovely warm shower. Very clean and delicious breakfast served nicely. Our phone charger had broken and owner lent us hers overnight
Thank you

Dear Jane, We are thankful for your opinion about our hotel! Happy New Year and we will be happy to see you again! Best wishes, Hotel Altamira
Vancouver, Canada, 3 May 2017
Great location, and fantastic customer service

I travel to Karakol frequently, and stay across multiple hotels. In my mind, Altamira is one of the nicer places, for a multitude of reasons:

- Great and easy Check in/out process
- Incredible customer service, with range of spoken English in the mix
- Comfortable rooms, with en-suite bathrooms that always had hot water
- Location and proximity of hotel to various restaurants, cafes and shops
- Convenient and reasonable laundry services
- Great and extensive breakfast

In my last visit, the only drawback was weak internet connectivity or provision throughout the hotel. The issue was indicated to management, and no doubt it will have been addressed as the family-owned business is very attentive to tourist needs.

A great hotel, reasonably priced and recommended!

Dear guest! We are sincerely grateful to you for the warm response and for the recommendations of our hotel. We look forward to welcoming you to our hotel again.
Abu Dhabi, United Arab Emirates, 2 April 2017
Pleasant hotel

We stayed for one night in March while travelling with friends.We had not booked but 3 rooms were available.We had a triple room which was comfortable with a clean and good shower bathroom.The hotel wi fi was good and the rooms well heated.Breakfast buffet was good and staff spoke good English.

Dear guest! Thank you for taking time to share your feedback. I am sincerely glad that you liked our service. Our team will keep working hard to deliver best possible service to each guest and we look forward to welcoming you again.
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